1. How long does it take to receive my order?

Standard shipping within the United States typically takes 4-8 business days. For international orders, delivery can take anywhere from 10-30 business days. We strive to deliver your order 3 days ahead of the expected delivery date whenever possible.

2. Can I return my item if I'm not satisfied?

Yes, we offer a 30-day return policy. You have 30 days from the day you receive your item to request a return. To qualify for a return, your item must be in the same condition as when you received it, unworn or unused, with tags, and in the original packaging. Proof of purchase is required. Please contact us at help@aimprecise.store to begin the return process.

3. What if my item arrives damaged or defective?

If your item is defective, damaged, or incorrect, please contact us immediately so we can resolve the issue. We want to ensure you receive a replacement or refund for any faulty products.

4. Do you offer exchanges?

Yes, we offer exchanges. To exchange an item, simply return it and place a new order for the replacement. This is the quickest way to get the item you want.

5. How long does it take to process a refund?

Once we receive and inspect your return, we will notify you of the approval. If approved, your refund will be processed to your original payment method within 10 business days. Please note that your bank or credit card company may take additional time to post the refund. If you haven't received your refund after 15 business days, please contact us at help@aimprecise.store.

7. What is the European Union 14-Day Cooling Off Period?

If your order is shipped to the European Union, you have a 14-day cooling off period in which you can return the item for any reason. The item must be in the original condition, unworn or unused, with tags, and in the original packaging. Proof of purchase is required.

8. How can I contact customer support?

If you have any further questions or need assistance, you can reach our customer support team at help@aimprecise.store. We are here to help and will respond to your inquiries as soon as possible.